Questions about an order or charge? support@getarivelle.com

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Arivelle Support

Contact Us

Our customer support team is available to assist with product information, orders, shipping, returns, refunds and general store questions.

Customer support Monday–Friday, 9 AM–5 PM
Woman in a contemporary fashion boutique
Customer Care Support for products, orders and charges
Customer care

How can we help?

Use the contact details below or send us a message. For questions about an existing order or charge, include the name and email address used during checkout so our support team can locate the relevant information.

01

Fulfillment Address

02

Customer Service Hours

Monday to Friday
9:00 AM–5:00 PM

03

Company Information


Questions About a Charge?

Contact us before opening a payment dispute so we can review the transaction. Include your order number, purchase date, billing name and the email address used during checkout. Never send complete payment-card details by email.

Send a message

Contact Customer Support

Complete the form below and provide enough information for our team to review your request.

Do not include passwords, complete card numbers, security codes or other sensitive payment credentials in your message.